SHIPPING AND RETURNS
OUR POSTAGE IS MADE SIMPLE
$10.00 Express Postage for all orders under $150 within Australia
Free Express Postage for all orders over $150 - if garments are returned and this brings the total spend under $150, a $10 restocking fee will be deducted from your refund.
International charges are:
New Zealand: $30 per kilogram
Asia $35 per kilogram
Rest of the world $45 per kilogram
Within Australia we use "Australia Post - Express Post" for all orders.
Delivery should be received within 1-3 business days.
Internationally, we also use "Australia Post - Air Mail Service".
All goods are normally received within 4-8 working days.
A tracking number will be issued with all items sent, and this is easily track @ www.auspost.com.au/track
If you have any concerns with your delivery, please feel free contacting us at any time:
Email: info@sweatersaustralia.com.au
Phone: 1800 73 22 71
OUR RETURNS ARE SIMPLE TOO
Australian orders must be returned for an exchange or refund within 21 days of purchase - refund will be less the cost of the postage
International orders must be returned for an exchange or refund within 30 days of purchase - refund will be less the cost of postage
Please send all returns to:
Sweaters Australia
PO Box 237,
South Caulfield, 3162
Australia