SHIPPING AND RETURNS

OUR POSTAGE IS MADE SIMPLE

$10.00 Express Postage for all orders under $150 within Australia

Free Express Postage for all orders over $150 - if garments are returned and this brings the total spend under $150, a $10 restocking fee will be deducted from your refund.

International charges are:

New Zealand: $30 per kilogram

Asia $35 per kilogram

Rest of the world $45 per kilogram

Within Australia we use "Australia Post - Express Post" for all orders.

Delivery should be received within 1-3 business days.

Internationally, we also use "Australia Post - Air Mail Service".

All goods are normally received within 4-8 working days.

A tracking number will be issued with all items sent, and this is easily track @ www.auspost.com.au/track

If you have any concerns with your delivery, please feel free contacting us at any time:

Email: info@sweatersaustralia.com.au
Phone: 1800 73 22 71


OUR RETURNS ARE SIMPLE TOO

Australian orders must be returned for an exchange or refund within 21 days of purchase  - refund will be less the cost of the postage 

International orders must be returned for an exchange or refund within 30 days of purchase - refund will be less the cost of postage

Please send all returns to:

Sweaters Australia
PO Box 237,
South Caulfield, 3162
Australia